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We want to thank you for the absolutely top notch pre-purchase home inspection you provided for us. Your professionalism, diligence and thoroughness all add up to most valuable service.  That you used a state of the art radon detection system added to our high confidence in the result.  Your report is detailed and clear, enabling us to convincingly address issues with the sellers. While we have used other home inspectors, none have matched the quality and care of your inspection and report.
- Rich Adams

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Michael was a pleasure to work with.  My realtor provide me with several options for inspection services.  I called Michael first, and never called anyone else.  Michael's report was thorough, and the digital photos provided me with the evidence I needed to understand his written comments - a real plus for buyers who are unavailable to participate in the inspection.  Michael lives up to his customer service commitment.  I called to inquire about a few items and and he answered on the first ring....from his cell phone to which he'd forwarded his work phone while on vacation during the 4th of July holiday week.  Now that's customer service.  In short, I moved through the inspection process swiftly, and confident that I understood the extent of and exposure presented by the items Michael identified as part of his inspection.
- Chris Piela

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We want to thank you for the professional home inspection which your company handled for us in Canton, Georgia.  This inspection was handled with us living in another state; therefore, we relied completely on you to perform the services.  Your scheduling was handled on a timely basis.  You and your staff were very courteous and attentive.  The inspection was thorough and very well presented in your written report.  Any questions we had, our phone calls were returned promptly and questions were answered fully.  We would recommend your service and would use you again in real estate transactions of
ours in the future.

- Carol & Richard Allen

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Thank you for all of your professionalism, dedication and hard work today. It is truly appreciated. I also respect the fact that you got me the documentation to me in a timely fashion just as you said you would. I want you to know that it all means a lot to me and I would definitely recommend you and your company to others that I know in need of an inspector.

- Tiffany Lopez

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We would rate your service as excellent.  It was a pleasure working with you and we thank you for taking the time to share with us your thoughts on home improvement.  My husband and I appreciate you sharing some of your knowledge with us.

Marty and David Montes

 

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My wife and I appreciate the thorough job y'all did with regards to the home inspection and explaining things along the way. Your personable approach and knowledge made us feel very comfortable. The mere fact that you scheduled us in so quickly speaks volumes to your drive towards customer satisfaction. After your inspection we feel comfortable that the house is in sound condition. Overall, we felt this was an EXCELLENT experience and we will be recommending you to anyone we know.

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Keith & Leeann Jannett

 

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It was a pleasure to meet you, and I am very glad that you inspected the house. I appreciated the fact that you were very professional, helpful, attentive, and hardworking. I am very satisfied with the overall home inspection, the service was excellent. Thank you once again for all of you assistance it was a truly pleasurable experience.

 

- Amir Makhmudov

 

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Better then Excellent - It is truly a pleasure to meet professionals such as yourselves.  Your efforts, suggests, recommendations and attitude are a shining example to your profession and to your business.

Although I dont plan on having any more homes to inspect myself in the near future (I HOPE!) <grin> if I were to, you would be the only ones I would be interested in doing business with. 

 

It was great meeting you Michael and also great to see you again Stephen.  God bless you both . .  . Fair winds and following seas... 

 

- David & Carol Finelli

 

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Thank you for sending the home inspection report and for your services.  I was very pleased with your thoroughness and expertise.  I would rate my satisfaction with your overall home inspection as an Excellent.

I look forward to working with you both in the future.

- Lia M. Haynes, Ph.D

 

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Thank you for an EXCELLENT job today.  All of the information that you provided will assist in getting the home not only fixed, but also help to ensure proper maintenance and corrective actions are taken.  This info will help us enjoy our new home even more.

 

- David Finelli

 

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As to how I would rate my overall home inspection would be excellent.  You guys seem very thorough in inspecting things in the house which I did not see.  I also liked the manner in how you conducted the walk thru to show me the things you found that needed repair.  Your attitude about caring for your customer was greatly appreciated.  I enjoyed the laughing and talking with you also. 
 
- Lynn Davis
 
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Thank you for the service you provided in performing the home inspection and accompanying reports. In an attempt to provide useful feedback, I think that the primary purpose of the inspection is to provide assurance to a prospective buyer that the property meets quality standards so as to constitute a "wise purchase decision" or fair warning of a potentially unwise decision. Secondarily, but also important, are the fixes, upgrades, etc. that the buyer would want to have done, prior to closing. I believe that your service met both objectives and your reporting (both hard-copy and electronic transmission) proved to be clear and useful.

I am also appreciative of the informal discussion and suggestions/advise that you provided relative to other maintenance/repair or upgrade applications that we covered. I would also comment that you were accomodative in terms of scheduling the inspection, prompt in execution, and courteous to the sensitivities of the seller. All I think are important in building the cooperation and consensus to best accomplish the transaction of selling/purchasing and the transition of moving the seller out and the purchaser in.

As I tried to think about how your service might be improved, I wouldn't change anything relative to the scope and purpose of the inspection. I do forsee however, using the report to make some initial repairs and there are also some good suggestions for ongoing maintence. I do think that many potential homeowners might value a checklist for future routine maintenance, which could be an addendum to the report.

Overall, I felt your service was excellent and would be pleased to refer or recommend future customers to you. 

- John F. Schneider

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